Are you missing opportunities to do more for your patients and consequently having to work far harder than necessary?

With I CAN HELP YOU WITH THAT you and your team will discover how to...

  • Explore each customer’s needs and wants in greater detail.
  • Recommend more products and services that are of real benefit.
  • Recommend for situations as well as Rx change.
  • Increase customer satisfaction scores.
  • Encourage customers to purchase more often.
  • Do all of this without compromising your professional values.

It's time for a change.

The old way of recommending new specs (see if there is a prescription change and, if there isn’t, try to find something else to talk about) fails to properly explore all of the ways in which your practice could help each patient, and therefore also fails to properly explore all of your opportunities to grow your sales and profits.

Identify more opportunities to help each patient enjoy better vision and an easier life.

Tried and Tested Award-Winning Training.

I CAN HELP YOU WITH THAT’s creator, Andy Clark, first created this programme in the 1990s for use in his own practices and he has now delivered the programme to thousands of practice staff around the world. A previous version of this programme won the prestigious UK National Training Award in 2008 and he has been developing and updating it ever since.

That Gets Results.


Now You Can

  • Train your entire team in groups and / or individually.
  • Implement each section before moving on to the next one.
  • Focus on the topics that you wish to work on, when you want to work on them.
  • Pace the speed of the programme to suit the needs of the learner and the business.
  • Revisit the topics and top up the learning whenever you need.
  • Adapt the training to the needs of the individual.

Making Sure That You Get Lasting Benefits.

While many training initiatives are quickly forgotten and the gains lost, here's how we are helping you to make sure that this doesn't happen -

  • Your team will have their own personal logins to the platform so they can view it on demand on any device that is connected to the internet.
  • They will also receive a brief email reminder of a Talking Point every week and regular invitations to revisit and refresh a topic.
  • They will also be automatically updated when the content changes.
  • Your Practice Managers  and Trainers will have ongoing implementation support from the PB coaching team.


Find out how well I CAN HELP YOU WITH THAT will work for you in your practice by booking a discovery call with Andy. He will answer all of your questions and start the set-up process.


About Us

Practice Building is dedicated to helping Independent Opticians create businesses that are secure, profitable and completely aligned with the life goals of their owners.




Phone:. +44 800 840 3988


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