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Information, Inspiration and Invitations exclusively for Independent Practice Owners.

We respect your privacy. Your data will not be shared or sold.

Practice Building - Privacy

At Practice Building we are committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service. This policy provides detailed information on when and why we collect your information, how we use it and the very limited conditions under which we may disclose it to others.

Collection of your Personal and Business Information

If you not currently our client we only store the contact information that you have given us and use it when we consider that we have a message that would be of legitimate interest to you.

If you are a client we will share files with you that will contain detailed information about your business and your plans, these files are also shared with certain members of the Practice building team to enable us to offer the best possible service.

How we use this information

The information we collect about you is used to ensure we provide you with the best and most appropriate products and services.

If you are a client your data will be shared among the Practice Building team to ensure the best possible service.

We may occasionally contact you with information, to invite you to events, to ask for your feedback on services we have provided and to offer the opportunity to trial new products.

Our policy on storage, processing and retention of your information.

Your data is encrypted and stored in Dropbox and on our secure local computers.

Projects are stored at practicebuilding.monday.com

Your transaction records are kept at xero.com

If we collect Direct Debits from you these payments will be processed by Go Cardless.

Card payments are by Strype or Go Cardless.

Our communication platform is provided by Kartra

We do not store credit card details.

These third-party companies are only permitted to process your data for the specified purposes and in accordance with our instructions.

We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to satisfy tax and other legal requirements.

The files relating to our previous clients are securely stored so that they are available should they choose to return, but access is strictly limited and they are not shared.

How and when we may share your information

We won’t! – unless it’s to a police officer with a warrant!

Your rights with respect to the Personal Information we hold

You are entitled to access the personal information that we hold on you; any such request should be made to admin@practicebuilding.co.uk. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances, you can request that we erase your data which we will do where this would not prevent us meeting our legal and regulatory obligations.

Updating your communication preferences

We will send you information and invitations by e-mail and you can manage your preferences by clicking the link on the bottom of any email that we send you.